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Trustpilot Virtual Masterclass: eCommerce 3.0: Reliable Growth Tactics for Unreliable Times

Fresh Relevance would like to invite you to an afternoon of exclusive industry insights through exciting bitesize sessions from ourselves and our esteemed partners, Trustpilot, Klarna, dotdigital and JH.

Join us for ‘eCommerce 3.0: Reliable Growth Tactics for Unreliable Times' on Wednesday 31 March 2pm - 3:30pm and you’ll have front-row seats with some of the leading experts in the industry. We’ll take a deep dive on topics such as:

  • 2020 debrief - how the global pandemic changed consumer behaviour forever
  • Changes in consumers relationship with retail: why trust is needed at every stage of the buyer journey
  • Why eCommerce is now a priority for all brands, from sole trader to retail giant     
  • Trust, reviews and the role they play in customer acquisition and retention
  • What to expect in 2021 and beyond...

Don't miss our talk on 'The three Cs of customer loyalty: convenience, communications & customer incentives' presented by Emily Maddox, Consultant, Fresh Relevance

Speakers

Trustpilot Virtual Masterclass: eCommerce 3.0: Reliable Growth Tactics for Unreliable Times Headshot
Emily Maddox

Consultant

Fresh Relevance Ltd