About the webinar
In recent months, the overall reduction in consumer spending due to COVID-19 and lockdown has meant that retailers are having to become leaner and do more with less. The need for team collaboration has never been greater, as many retailers are challenged by smaller teams, less budget and higher stakes.
The pandemic has shaken up eCommerce. The initial closure of physical stores and extended periods spent at home saw online sales sky rocket, with a significant number of those consumers being completely new to online shopping.
This means ecommerce retailers and brands have been presented with an opportunity to convert a larger pool of consumers into customers and foster loyalty that could extend far beyond the pandemic. However, as the pandemic’s impact continues to send shock waves through the economy, denting consumer confidence in the process, organizations have had to adjust their strategies accordingly.
The actions retailers and brands take now will have huge implications for their future. In order to succeed amidst less staff and tighter budgets, effective collaboration across teams has never been more crucial.
Register below to see how eCommerce businesses can join the dots between teams to create personalized cross-channel customer journeys, increase efficiency, and ultimately boost conversions.
- Get the latest COVID-19 stats on the economy and retail sector
- Discover how to join the dots between teams to create personalized cross-channel customer journeys and increase efficiency
- Leave with practical takeaways that you can apply to your own strategy