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How to prevent shoppers from switching brands

Customer loyalty is changing. With more shoppers buying online as a result of the pandemic and the ability to visit a new store at the touch of a button, many consumers are more willing to switch brands and abandon old favorites. This means eCommerce businesses need to work hard to boost loyalty and avoid customers jumping ship to a competitor.

Join the webinar to hear our panel of industry experts share tactics to avoid brand switching and boost customer loyalty, including:

  • Personalization
  • User-generated content
  • Brand communities
  • Customer experience & the changing cookie landscape and much more!

In partnership with:

Speakers

How to prevent shoppers from switching brands Headshot
James Owen

Partnerships Manager

Fresh Relevance

How to prevent shoppers from switching brands Headshot
Andre de Gaye

Senior Partner Manager

Visualsoft

How to prevent shoppers from switching brands Headshot
Dominic Carelse

Marketing Manager

Miappi