Customer loyalty is changing. With more shoppers buying online as a result of the pandemic and the ability to visit a new store at the touch of a button, many consumers are more willing to switch brands and abandon old favorites. This means eCommerce businesses need to work hard to boost loyalty and avoid customers jumping ship to a competitor.

Join the webinar to hear our panel of industry experts share tactics to avoid brand switching and boost customer loyalty, including:

  • Personalization
  • User-generated content
  • Brand communities
  • Customer experience & the changing cookie landscape¬†and much more!

In partnership with:


James Owen

Partnerships Manager

Fresh Relevance

Andre de Gaye

Senior Partner Manager


Dominic Carelse

Marketing Manager


Watch now

Watch now