Drapers Webinar

Webinar: The five key factors of great customer experience

Date:
13th November 2018
Time:
14:00 - 15:00
Location:
Online

What are the essentials of a great online customer experience, and who are the retailers getting it right?

Join Drapers and Fresh Relevance on this webinar at 2pm on Tuesday 13th November where we’ll be discussing:

  • Drapers’ latest report on customer experience - delving into the importance of newness, interactivity, experiential elements, immediacy and the role of inspiration.
  • The retailers pushing the boundaries in each.
  • Tips for improving your own customer experience.

We will be joined by James Lloyd, ecommerce manager at Weird Fish, and Justis Saayman, head of strategic services at Fresh Relevance. 

Event Website
Add to Calendar 11/13/2018 02:00 PM 11/13/2018 03:00 PM Europe/London Webinar: The five key factors of great customer experience What are the essentials of a great online customer experience, and who are the retailers getting it right?