Press: Retailers might be losing sales with a lack of ratings and customer reviews, Fresh Relevance finds [Retail Times]

New research from Fresh Relevance, the real-time personalisation platform, has revealed that retailers risk losing sales by failing to provide product ratings and review information consistently. Nearly two thirds (61%) of UK consumers base their purchase considerations on detailed reviews from other customers and 56% on product star ratings, yet just 20% of the fashion retailers surveyed are actually providing this information.

 

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04/03/2019 Media Coverage