Testing & optimization

Harnessing AI, Auto Optimize ensures a highly relevant experience and produces faster results than A/B testing. You can automatically optimize individual assets, or the entire CX, across multiple channels. Optimize for many goals, such as increasing AOV, conversion, identification rate, site visits, average time on site and reducing web bounce rate.

Harnessing AI and real-time customer data, Contextual Auto Optimize ensures that each user sees the assets that resonate most with them. You can automatically optimize individual pieces of content, or the entire CX, across multiple channels based on the context of each user. Optimize for many contexts, such as day of the week, country, device type, purchases and predicted purchase price.

Take the guesswork out of your website and email optimization and improve conversion rates by comparing the effectiveness of different variations of content, recommendations, notifications, overlays, and more against defined goals. You can automatically end A/B tests on a set date or number of impressions and display the variant that generated most revenue to everyone.

You can analyze your A/B test results with our enhanced reporting, including data for non-clickable items, and/or send data directly to Google Analytics to enhance your dashboards and see the next steps taken by customers after interacting with personalized content.

Test and optimize individual pieces of personalized content and entire cross-channel experiences from a single, easy-to-use page. From within Optimize Center, you can refine your personalization through A/B and MVT testing. Dive into up-to-the minute insight through real-time analytics and reporting to ensure every element of a campaign is working optimally.

Attribute sales and provide a clearer view of the return-on-investment the platform is delivering. You can accurately assess the impact of your personalized experiences by selecting a small percentage of customers to be excluded from a specific type of marketing. This allows you to accurately and easily track the sales uplift from any digital marketing tactic used, such as a specific email trigger, or a piece of dynamic content.

Fresh Relevance is the comprehensive personalization platform for digital marketers that drives revenue and loyalty by delivering a targeted cross-channel customer experience. Powered by real-time data, Fresh Relevance seamlessly works with the existing martech stack, unifies siloed data and tracks all customer behavior to provide unique, actionable insights into each shopper.

Our platform gathers data wherever customers go, then brings it all together in one place with existing data, providing real-time behavior and insight combined with the power to act on it. The platform’s range of digital marketing tools is unrivalled and includes personalization, recommendations, triggered messages, dynamic contextual emails, social proof, campaign testing and reporting. Using machine learning, the platform helps select the most relevant tactics to guide customers along their journey across channels and devices.

Grow your email list and reduce site abandonment with targeted capture forms and offers. Learn more >

Drive loyalty by encouraging customers to buy from you again and again. Learn more >

Increase revenue by suggesting products and content based on the shopper’s unique interests. Learn more >

Delight customers with targeted content that’s always up to date. Learn more >

Drive conversions and engagement through FOMO and wisdom of the crowd. Learn more >

Localize promotions and drive traffic to your bricks-and-mortar stores. Learn more >

Create granular segments to treat shoppers differently based on customer behavior and  lifecycle stage. Learn more >