Flexible and modular feature menu.
Select only the features you need & benefit from our unique pricing model.
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What’s top of your agenda – triggered emails, cross-channel personalization, behavioral targeting? Or maybe all of them and more? Select the modules that help you best achieve your individual marketing goals with our a la carte feature modules.
Benefit from our unique "all you can eat" pricing which gives you peace of mind and full control over your marketing budget. We charge by average monthly page views - not per-impression. So you'll never run out of a feature during a campaign and always have full transparency over total costs.
Start with...
Add one or more channels:
Web Personalization
Personalize your website and mobile app with real-time product recommendations, geotargeting, weather tools and more, using sophisticated targeting rules. Unlimited web impressions included.
Email Personalization
Personalize your bulk, triggered and transactional emails with live content that updates at open time. Includes product recommendations, social media feeds, web crops, geotargeted personalization including weather tools and more. Unlimited email opens included.
Triggered Emails
Send triggered cart and browse abandonment, purchase complete and custom triggered emails to your customers, based on their behavior on your site. Fully integrated with your chosen ESP.
Add add-on modules:
Social Proof
Enhance your cross-channel marketing with compelling urgency messaging and rating and review data from your existing product ratings provider.
Behavioral Targeting
Target your customers based on their behavior - including price drop & back in stock alerts. Export your segments to your ESP and re-target customers on social channels.
Geotargeting
Engage shoppers through localized marketing, based on their current or preferred location.
Firehose
Export a feed of your customers' behavioral and transactional data to your external applications for further analysis.
Data Import
Import and export data, including person data, offline transactions and extended product data from external sources such as CRM or POS system.
Site Variants
Add support for multiple site variants (e.g. regional variations, outlet sites, other brands) that use the same site structure. Sites must be of a similar HTML structure so they are all able to use a single site script.
Data Capture
Add targeted, personalized data capture popups/banners to your website. Data Capture popups/banners are triggered by browsing behavior, exit intent or any other data held about the individual shopper.
Core includes:
Person database
Product database
Experience management
Folder permissions
Reporting
Control group testing
Optimization center
Web Personalization includes:
Product recommendations
Site editor
Social media feeds (Twitter, Pinterest and Instagram)
Countdown timers
Webcrops
Weather tools
Geotargeted content
Nearest store
Individualized coupons
Image personalization
Complex targeting rules
Email Personalization includes:
Product recommendations
Social media feeds (Twitter, Pinterest and Instagram)
Countdown timers
Webcrops
Weather tools
Geotargeted content
Nearest store
Image personalization
Individualized coupons
Complex targeting rules
Triggered Emails includes:
Cart abandonment (single or multi stage)
Browse abandonment (single or multi stage)
Category abandonment
Custom abandonment (form and page abandonment)
Post-purchase emails
Reactivation emails
Complex targeting rules to optimize all triggers
Social Proof includes:
Popularity & scarcity messaging
Integration with your ratings & reviews provider
Enhance your product pages, product recommendations, emails and more with compelling ratings and reviews
Behavioral Targeting includes:
Price drop alerts
Low in stock alerts
Back in stock alerts
Segment builder
Social targeting
Pass segments to ESP
Take segments from ESP (requires Data Import module)
Compare performance metrics on all of your segments
Geotargeting includes:
Regioal dynamic content (based on a customer's nearest store, current or preferred location)
Recommendations filtered by product location
Store details
Custom geofences
Data Import includes:
Import data incl. person data
Offline transactions
Extended product data incl. related products from external sources, such as CRM or POS system
FAQs
Can you help me get going?
Absolutely. All new Fresh Relevance customers receive a personalized onboarding package to help them get the most out of the system and increase sales. You get access to an account manager, customer success manager and our expert support team. And, if you need more help, consider our strategic services, where we do all the work and you get the results.
How am I charged?
Monthly via Credit Card or Direct Debit or annually via bank transfer.
* Fair usage policy applies.