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Brand Switching & Customer Loyalty Guide

How to boost loyalty and avoid customers switching to different brands


Customer loyalty is changing. With more shoppers buying online as a result of the pandemic and the ability to visit a new store at the touch of a button, many consumers are more willing to switch brands and abandon old favorites. This means eCommerce businesses need to work hard to boost loyalty and avoid customers jumping ship to a competitor.

That's why we've called upon the experts at Storey, Adyen, Space 48, Mapp, Visualsoft, Antavo, Miappi and Mention Me to provide a comprehensive guide to brand switching and customer loyalty.

You'll learn more about tactics including:

  • Live chat
  • Segmentation
  • Loyalty programs
  • Triggered emails
  • User-generated content
  • Checkout optimization

and much more!

Download the eBook now to start boosting customer loyalty.

Download now