‹ Back to Integrations

The Best Cart Abandonment Recovery System for Magento, bar none

Magento offers flexible, feature-rich solutions that address a wide range of business sizes, needs and budgets. We support all versions, including Magento Enterprise Edition and Magento Community Edition.

Contact us for more information

Fresh Relevance outperforms built-in cart abandonment by up to 4x and more:

  • Identify more shoppers, for example using sophisticated ESP integration. Read more
  • Collect more and better data, e.g. product browsing from before a shopper has been recognized. Read more
  • Add Browse Abandonment Recovery to bring back even more shoppers (for an extra 3% sales uplift). Read more
  • Form abandonment too (a lot of our clients use this). 
  • Real-time Emails, not next day, because you lose 90% of shoppers if they have to wait. 
  • Personalized Emails, with cart contents, product recommendations and other smart blocks, for maximum effectiveness. Read more
  • Personal recovery programs for each type of shopper and product, sending 1, 2, 3 or more recovery emails. Read more
  • Personalizes your Web pages with product suggestions and dynamic content: selected by user, behaviour, product, time etc. Read more
  • Sophisticated reports including site performance and what shoppers are doing right now.

Advanced Cart and Browse Abandonment for Magento, the 2015 release, takes recovery to the next level, with the following new features:

  1. Automatic Cart Rebuild for Magento, so shoppers effortlessly click, return and buy, whatever device they were using.
  2. Automatic Installation on Magento, so Magento users can get going immediately
  3. Real-Time Content in Emails and Web Pages, such as Countdown Timers or Product Recommendations

You can immediately increase sales with leading-edge browse and basket abandonment recovery, then extend this to customer-specific programs that send multiple emails. Next personalize your website with product suggestions and smart blocks, introduce advanced real-time content into all your email marketing, improve all your segmentation and targeting with real-time analytics, and load real-time activity data into your CRM or Analytics System.

Fresh Relevance sends real-time, cart abandonment and browse abandonment emails to the customers of your Magento store. The emails are personalised, including product pictures and links back to your store, making it simple for lapsed customers to return and buy.

Most important, Fresh Relevance has been shown to identify 4x more abandoned carts than plug-ins that use the Magento API (ask us how), so you'd be crazy to use anything else.

Download Extension Instructions


  • Add our Magento extension (Magento plug-in) and you're away
  • Easy install with telephone support, walk-through documentation, and no API programming or manual uploads.
  • Won't slow down your store, because all script is asynchronous and cached.
  • Fresh Relevance maximises the number of shoppers identified with Advanced ESP integration, eCommerce site integration, and Padiact integration. This is the single most important factor for marketing success.
  • Supports the W3C Digital Data Layer and Universal Variable data standards (for if you want to integrate a lot of data).
  • Fresh Relevance automatically collects more and better data, e.g. browse history from before a shopper has been recognized.
  • Triggered Analytics load into your ESP - for example new visitor or top buyer - so you can Segment and Personalize using real-time data.
  • Firehose of shopper activity data, loaded via FTP into your CRM or Analytics System.
  • Advanced reports on your campaigns and the effectiveness of your marketing.

Recovery Emails (Cart and Browse Abandonment)

About Fresh Relevance

Established in 2013 and based in Southampton, UK, Fresh Relevance is the real-time engagement marketing company that drives sales for online retail and travel brands with real-time, hyper-personalised website and email content.

Fresh Relevance has more than 200 clients, including: Cottages4U, illy, Kuoni, Moss Bros, Thorntons, White Stuff and 7dayshop. And we're The Most Recommended Cart Abandonment Solution, by Members of OnlyInfluencers

About Magento

Magento Commerce is the leading provider of open omnichannel innovation. Their platform and omnichannel solutions empower merchants to integrate digital and physical shopping experiences. Magento offers flexible, feature-rich solutions that address a wide range of business sizes, needs and budgets.

Sign up for a Demo