Discover eCommerce tactics to delight your shoppers across each stage of the purchase journey

eBook preview

In this era of economic uncertainty paired with an abundance of choice, it’s increasingly challenging for eCommerce businesses to define what makes the online shopper keep coming back for more.

With many organizations making cuts to their marketing acquisition budget, marketers need to work hard to exceed all customer expectations across their path to purchase.

Download the eBook to discover eCommerce tactics to delight your shoppers across each stage of the purchase journey, based on trends uncovered in the Fresh Relevance Loyalty Report 2023.

Read on to get tips, practical advice and real-life examples from us and industry experts at:

  • Dotdigital
  • LoyaltyLion
  • Trustpilot
  • Sendcloud
  • Miappi

Topics covered include loyalty programs, email personalization, data privacy, ratings and reviews, the delivery experience, brand communities and more.

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