Reduce lengthy decision-making and increase booking revenue with personalized experiences.
Build customized experiences that capturetravelbookers’attention and increase conversions by offering the most current and relevant content in real-time.
Combat booking abandonment
Boost customer loyalty
Key features to boost travel bookings
Minimize booking and browse abandonment and recover revenue by reminding travelers why they should book with you. Tailor triggered messages and SMS to the context.
Use targeted upsell messages to promote relevant ancillaries and upgrades throughout the booking funnel to increase average order values.
Help travellers discover the best hotels, destinations, activities and amenities with social proof. Showcase user-generated content and ratings and reviews to help travellers find the trip that’s right for them.
Ensure travelers will always see the latest deal information, including live prices, discounts and availability, no matter when they engage with your marketing. Tailor your promotions to the traveler’s preferences, their history and stage in the booking journey.
Use targeted overlays to invite new visitors to sign up to your marketing emails. Reduce booking abandonment with exit intent pop-ups that trigger when a booker is about to leave your website.
Identify and deploy your best-performing travel content and campaigns quickly for maximum ROI with auto-ending A/B testing and AI-driven optimization.
Trusted by 300+ businesses, including
“We decided to use a third party tool like Fresh Relevance because that’s where the expertise is. Fresh Relevance is perfect for anyone in the eCommerce and travel space who is looking to retarget existing customers.”
Roberto Gennaro, Chief Digital Officer, red.tag.ca
Why choose us
Personalize the experience across channels
Customize and coordinate the experience that is presented to each shopper within emails, SMS, onsite, app and ads. Build bespoke omnichannel customer experiences based on personification or identity, behavioral, demographic and geographic criteria, as well as seasons and events.
Get a unified view of the customer
Collect data seamlessly across all digital and offline touchpoints and unify it to create rich customer profiles. Put those customer insights to work by creating and optimizing campaigns, power personalization with agile data segmentation and get deep insights into customer segments with in-platform analytics.
Reduce booking abandonment
Minimize booking and browse abandonment and recover revenue with timely and relevant triggered abandonment emails and SMS messages that bring travelers back to your site to complete their bookings.
Automatically test and optimize content
Identify and deploy your best-performing content quickly for maximum ROI with A/B testing. Automatically optimize individual pieces of content, or the entire CX, across channels using Machine Learning.
Increase trust in your brand and boost urgency
Help travelers discover the best destinations and ancillaries with social proof. Showcase user-generated content and ratings and reviews to give travelers the confidence to book with your business. Use popularity messaging to create urgency and encourage conversions.
Benefit from easy-to-use software
Implement, test and improve personalized elements on your website and emails without relying on your internal IT and development teams. Benefit from drag and drop functionality, our user-friendly Site Editor and the ability to pause campaigns with ease.
Watch our platform in action