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Optimization

Automatically optimize the customer experience across channels towards your business goals.

Identify and deploy your best-performing content quickly for maximum ROI with A/B testing and AI-driven optimization.

Increase revenue

Ensure relevancy

Get faster results

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“Automatic Optimization comes in handy for our banners because you can set different goals depending on the banner content. It also saves us loads of time. We’re a really small team so time is a massive issue, but this helps us achieve the work of 100 people.”

Alex Pugh, Marketing Director, Duffells 

Automatically test and optimize individual pieces of content, or the entire customer experience, across channels using AI. End A/B tests automatically on a set date or number of impressions and display the variant that generated most revenue.

Choose from many different optimization goals, such as increasing AOV, conversion rate, identification rate, site visits, average time on site and reducing bounce rate.

Our automatic optimization functionality produces faster results than A/B testing by constantly monitoring performance and removing any delay in deploying the best content for maximum ROI. This is particularly useful for time-bound events, such as Black Friday.

Our always-on optimization functionality identifies changes in content performance, for example based on season or external events, and continues to recheck the performance of less successful variations, automatically displaying these more frequently if a positive change is detected.

 

Want to see how personalization can increase your KPIs?

Book a tailored demo with us and a member of our team will showcase the platform in action with use cases relevant to your business. Alternatively, request your free personalization audit to receive an analysis of your key digital touchpoints and recommendations on how to optimize your customer experience.

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Auto Optimize

Harnessing AI, Auto Optimize ensures a highly relevant experience and produces faster results than A/B testing.

You can automatically optimize individual assets, or the entire CX, across multiple channels.

Optimize for many goals, such as increasing AOV, conversion, identification rate, site visits, average time on site and reducing web bounce rate.

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Contextual Auto Optimize

Harnessing AI and real-time customer data, Contextual Auto Optimize ensures that each user sees the assets that resonate most with them.

You can automatically optimize individual pieces of content, or the entire CX, across multiple channels based on the context of each user.

Optimize for many contexts, such as day of the week, country, device type, purchases and predicted purchase price.

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A/B testing & auto-ending of tests

Take the guesswork out of your website and email optimization and improve conversion rates by comparing the effectiveness of different variations of content, recommendations, notifications, overlays, and more against defined goals.

You can automatically end A/B tests on a set date or number of impressions and display the variant that generated most revenue to everyone.

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Google Analytics integration (UA & GA4)

You can analyze your A/B test results with our enhanced reporting, including data for non-clickable items, and/or send data directly to Google Analytics to enhance your dashboards and see the next steps taken by customers after interacting with personalized content.

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Optimize Center

Test and optimize individual pieces of personalized content and entire cross-channel experiences from a single, easy-to-use page.

From within Optimize Center, you can refine your personalization through A/B testing.

Dive into up-to-the minute insights through real-time analytics and reporting to ensure every element of a campaign is working optimally.

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Control groups

Attribute sales and provide a clearer view of the return-on-investment the platform is delivering.

You can accurately assess the impact of your personalized experiences by selecting a small percentage of customers to be excluded from a specific type of marketing.

This allows you to accurately and easily track the sales uplift from any digital marketing tactic used, such as a specific email trigger, or a piece of dynamic content.

Find out how Fresh Relevance integrates with your tech stack