Cross-channel personalization
Create personalized onsite experiences with ease.
Improve the CX
Boost engagement
Increase sales
“With Fresh Relevance it’s just a case of one person updating the dynamic slots once a month and then all the content is automatically updated throughout our emails and website.”
Janis Thomas, eCommerce & Marketing Director, Look Fabulous Forever
Why choose us
Personalize across a wide range of channels
Customize and coordinate the experience that is presented to each shopper within emails, SMS, onsite, app and ads.
Improve accuracy and save time with AI
Use AI to determine exactly the type of experience each customer will have when interacting with you across channels.
Collect & unify data from multiple sources
Collect and unify data from multiple sources across your tech stack, including your ESP, DMP, CRM, POS, APIs, ERP, app, eCommerce platform, and ratings and reviews platform.
Tailor the experience for each shoppers
Build bespoke omnichannel customer experiences based on personification or identity, behavioral, demographic and geographic criteria, as well as seasons and events.
Be in control with easy-to-use software
Prepare, review, test and schedule cross-channel campaigns in one intuitive user interface.
Watch cross-channel personalization in action
Discover our cross-channel personalization features
- Triggered emails
- Product recommendations
- Onsite popovers
- Social proof
- Behavioral targeting
- Optimization
- and much more
Triggered emails
Create personalized, automated emails based on customer behavior that reduce shopping cart abandonment and consistently drive eCommerce revenue.
Product recommendations
Display personalized recommendations that help each shopper discover products and content they’ll love while achieving your unique business objectives.
Onsite popovers
Create branded, SEO-friendly onsite popovers that capture email and phone contact data, increase website conversions and combat bounce rates.
Social proof
Give customers the confidence to select the product that is right for them and speed up the purchase decision with on-brand social proof.
Behavioral targeting
Treat shoppers differently based on their actions and lifecycle stage with behavioral targeting.
Optimization
Identify and deploy your best-performing content quickly for maximum ROI with auto-ending A/B testing and AI-driven optimization.
… and much more
Personalize the customer experience with dynamic content, geotargeting, customer data management, and search.
Explore more channels
Find out how Fresh Relevance integrates with your tech stack
