Cross-channel personalization

Create personalized onsite experiences with ease.

Improve the CX

Boost engagement

Increase sales


“With Fresh Relevance it’s just a case of one person updating the dynamic slots once a month and then all the content is automatically updated throughout our emails and website.”

Janis Thomas, eCommerce & Marketing Director, Look Fabulous Forever 

Customize and coordinate the experience that is presented to each shopper within emails, SMS, onsite, app and ads.

Use AI to determine exactly the type of experience each customer will have when interacting with you across channels.

Collect and unify data from multiple sources across your tech stack, including your ESP, DMP, CRM, POS, APIs, ERP, app, eCommerce platform, and ratings and reviews platform.

Build bespoke omnichannel customer experiences based on personification or identity, behavioral, demographic and geographic criteria, as well as seasons and events.

Prepare, review, test and schedule cross-channel campaigns in one intuitive user interface.


Want to see how personalization can increase your KPIs?

Book a tailored demo with us and a member of our team will showcase the platform in action with use cases relevant to your business. Alternatively, request your free personalization audit to receive an analysis of your key digital touchpoints and recommendations on how to optimize your customer experience.

Triggered emails

Create personalized, automated emails based on customer behavior that reduce shopping cart abandonment and consistently drive eCommerce revenue.

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Product recommendations

Display personalized recommendations that help each shopper discover products and content they’ll love while achieving your unique business objectives.

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Onsite popovers

Create branded, SEO-friendly onsite popovers that capture email and phone contact data, increase website conversions and combat bounce rates.

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Social proof

Give customers the confidence to select the product that is right for them and speed up the purchase decision with on-brand social proof.

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Behavioral targeting

Treat shoppers differently based on their actions and lifecycle stage with behavioral targeting.

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Identify and deploy your best-performing content quickly for maximum ROI with auto-ending A/B testing and AI-driven optimization.

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… and much more

Personalize the customer experience with dynamic content, geotargeting, customer data management, and search.

Find out how Fresh Relevance integrates with your tech stack