Enterprise solutions

Enhanced security, customization and support for your complex needs

Organizations with a large customer base, teams spread across multiple locations and more extensive compliance regulations need a personalization platform that is tailored to their needs. Fresh Relevance helps you personalize and optimize the experience while catering to your security, support and compliance requirements.

Control access with single sign-on (SSO), role-based, and IP-based allow listing
Transform or combine data from different sources with custom pre-processors on imports

Require RSA encryption on all potentially identifiable identifiers which appear on URLs
Benefit from best-in-class account management and strategic planning, customized to your needs

Comprehensive set of enterprise solutions

Access control with single sign-on (SSO) or based on role/IP address

Security is really important to everyone involved in data handling. You can use your Windows / Azure Active Directory / SAML 2.0 Identity Provider to control access to Fresh Relevance. No need to manage separate login accounts and password policies, and no more passwords for your users to remember (or forget). For additional security, you can apply roles to groups of users when using either SAML or Azure AD authentication. And restrict what IP addresses (e.g. offices or homes) that can be used to log in to Fresh Relevance.

RSA encryption

You can support and/or require the use of RSA encrypted email addresses for personalization and exports.

Custom live API calls

You can integrate Fresh Relevance with third party systems with custom pre-processors on imports via API, JSON etc. to transform or combine data from different sources.

Custom content subdomain branding

Your preferred domain/subdomain can be used for links used to fetch dynamic images and for click-throughs on links delivered by Fresh Relevance.

Best-in-class account management and strategic planning

Platinum support and Platinum SLA are premium services ensuring that our support has detailed working knowledge of your specific campaigns, complex requirements and/or high reliance on Fresh Relevance integrated with other systems. To help you scope out new opportunities and implement your unique use cases, your named Account Manager and Customer Success Consultant will empower you through Quarterly Business Reviews (QBRs), customer success workshops and 1-to-1 training sessions with strategic advice and deep dives into system capabilities.

Why Fresh Relevance

Versatile decision and personalization platform

Fresh Relevance puts enterprise marketing, CRM, eCommerce and merchandizing teams in the driver’s seat of their customer experience. Made for scale with reliable system availability and superior privacy and security, we’re the platform of choice for hundreds of leading organizations.

The customer support team is super helpful, probably one of the best companies I’ve worked with.

Tina Calder, Head of Customer Retention