Enhanced security, customization and support for your complex needs
Organizations with a large customer base, teams spread across multiple locations and more extensive compliance regulations need a personalization platform that is tailored to their needs. Fresh Relevance helps you personalize and optimize the experience while catering to your security, support and compliance requirements.
- Control access with single sign-on (SSO), role-based, and IP-based allow listing
- Transform or combine data from different sources with custom pre-processors on imports
- Require RSA encryption on all potentially identifiable identifiers which appear on URLs
- Benefit from best-in-class account management and strategic planning, customized to your needs
Comprehensive set of enterprise solutions
Access control with single sign-on (SSO) or based on role/IP address
Security is really important to everyone involved in data handling. You can use your Windows / Azure Active Directory / SAML 2.0 Identity Provider to control access to Fresh Relevance. No need to manage separate login accounts and password policies, and no more passwords for your users to remember (or forget). For additional security, you can apply roles to groups of users when using either SAML or Azure AD authentication. And restrict what IP addresses (e.g. offices or homes) that can be used to log in to Fresh Relevance.
You can support and/or require the use of RSA encrypted email addresses for personalization and exports.
Custom live API calls
You can integrate Fresh Relevance with third party systems with custom pre-processors on imports via API, JSON etc. to transform or combine data from different sources.
Custom content subdomain branding
Your preferred domain/subdomain can be used for links used to fetch dynamic images and for click-throughs on links delivered by Fresh Relevance.
Best-in-class account management and strategic planning
Platinum support and Platinum SLA are premium services ensuring that our support has detailed working knowledge of your specific campaigns, complex requirements and/or high reliance on Fresh Relevance integrated with other systems. To help you scope out new opportunities and implement your unique use cases, your named Account Manager and Customer Success Consultant will empower you through Quarterly Business Reviews (QBRs), customer success workshops and 1-to-1 training sessions with strategic advice and deep dives into system capabilities.
Why Fresh Relevance
Versatile decision and personalization platform
Fresh Relevance puts enterprise marketing, CRM, eCommerce and merchandizing teams in the driver’s seat of their customer experience. Made for scale with reliable system availability and superior privacy and security, we’re the platform of choice for hundreds of leading organizations.
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