Fresh Relevance works well, whatever the store or data entry system, and outperforms built-in cart abandonment by up to 4x because we:

  • Identify more shoppers, for example using sophisticated ESP integration.
  • Collect more and better data, e.g. product browsing from before a shopper has been recognized.
  • Add Browse Abandonment Recovery to bring back even more shoppers (for an extra 3% sales uplift).
  • Form abandonment too (a lot of our of clients use this).
  • Real-time Emails, not next day, because you lose 90% of shoppers if they have to wait.
  • Personalized Emails, with cart contents, product recommendations and other smart blocks, for maximum effectiveness
  • Personal recovery programs for each type of shopper and product, sending 1, 2, 3 or more recovery emails.

Sales uplift from real-time emails

Recovery Emails (Cart, Form and Browse Abandonment)

About Fresh Relevance

Established in 2013 and based in Southampton, UK, Fresh Relevance is the real-time engagement marketing company that drives sales for online retail and travel brands with real-time, hyper-personalised website and email content.

Fresh Relevance has more than 200 clients, including: Cottages4U, illy, Kuoni, Moss Bros, Thorntons, White Stuff and 7dayshop. And we're The Most Recommended Cart Abandonment Solution, by Members of OnlyInfluencers

About Custom Store

Established in 2013 and based in Southampton, UK, Fresh Relevance is the real-time engagement marketing hub that drives sales for online retail and travel brands with real-time, hyper-personalised website and email content. Fresh Relevance has more than 200 clients, including: Cottages4U, illy, Kuoni, Moss Bros, Thorntons, White Stuff and 7dayshop. And we're The Most Recommended Cart Abandonment Solution, by Members of OnlyInfluencers

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