Retain.me Integration

Boost the potential of your Fresh Relevance platform.

Product Recommendations in Print with Fresh Relevance.

Fresh Relevance is the personalization platform for online retailers. We increase sales with personalized customer experiences in Print, at the point of delivery.

With the Retain.me and Fresh Relevance integration you can re-create product recommendations in Print, the same way a you do online and in email.
Using both SMARTSLIPS® and SMART DIRECTMAIL, you can now engage customers like never before to drive repeat purchase.

If you have deployed Fresh Relevance, you can benefit from Retain.me’s unique solution to maximize the Customer Life-time Value.


13.1% Increase in Repeat Customer Purchase


Highly personalized in-parcel marketing which replaces the obsolete delivery note. This premium, personal touch completes the Customer Experience, leaving a lasting impression which offers compelling reasons to shop again, review, refer a friend, or shout about your brand.



  • Targeted & personalized marketing content combined with transactional data & returns.
  • Deliver increased purchase frequency and ATV.
  • Improve Customer Experience.
  • Third party advertising revenue & reciprocal opportunities.
  • Fully managed solution, no cap-ex. Integrated at the DC.


Highly personalized trigger based Direct Mail. With the Fresh Relevance & Retain.me integration, you are now able to target website visitors in Print with personalized content based on the web journey.

  • Automated Personalized Print
  • Abandoned basket DM
  • Abandoned Browse DM
  • Lapsing Customer DM
Fresh Relevance Logo

Fresh Relevance is the comprehensive personalization platform for digital marketers that drives revenue and loyalty by delivering a targeted cross-channel customer experience. Powered by real-time data and machine learning, Fresh Relevance seamlessly works with the existing martech stack, unifies siloed data and tracks all customer behavior. Providing unique, actionable insights into each shopper, the platform helps select the most relevant tactics from an unrivalled range of digital marketing tools to guide customers along their journey across channels and devices.


Retain.me was created by retailers, for retailers. Focused on customer retention, up-sell and cross-sell at the point of order fulfillment, driven by personalization technologies.

Retain.me addresses the final stage of the customer journey: Post delivery or ‘the moment of consumption’. Our mission is to improve the customer experience and deliver highly relevant marketing content, specific to the individual customer, at the point of ‘consumption’.